Bajilove Privacy Policy — How We Keep Your Information Safe

Welcome to Bajilove. This Privacy Policy explains what information we collect when you use the bajilove.app website and mobile application, how we use it, and how we keep it secure.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in clear, straightforward language — so you can easily understand it. By using the Bajilove platform, you are agreeing to this Privacy Policy.

Bajilove collects two types of information — what you voluntarily provide, and what is automatically gathered while you use the platform.

Information you provide:

• Full name, email address, and mobile number.
• Date of birth (for age verification).
• Password (stored in encrypted form).
• A copy of your national ID or passport for KYC verification.
• Payment information (Mobile Pay/Nagad number).
• Messages and complaints sent to customer support.

Automatically Collected Information:

• IP address and device information.
• Browser type and version.
• Which pages you visited on the platform and how long you spent on them.
• Gaming activity and transaction history.
• Cookie and local storage data.

Bajilove uses your information only for the specific purposes outlined below. We never use your data for anything beyond that without your consent.

Bajilove never sells your personal information to third parties. However, limited data may be shared with trusted partners in certain specific circumstances:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Game Provider: Minimal data is shared with game providers solely to ensure fair gameplay.
• Regulatory Authority: Data may be shared with licensing authorities where required by legal obligation.
• Law Enforcement: Where required by a court order or government directive.
• Technology Provider: For cloud hosting and cybersecurity services.

Bajilove uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure account security.
• Performance Cookies: To monitor and evaluate how well the platform is performing.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse user behaviour and improve our services.

You can disable cookies at any time through your browser settings, though doing so may affect the functionality of certain features.

Bajilove only retains your data for as long as necessary. Once it's no longer needed, it is securely deleted.

• Active account data: retained for as long as the account remains open.
• After account closure: up to 5 years, as required by legal obligations.
• KYC Documents: As required by the regulatory authority.
• Transaction history: up to 7 years, in line with international financial regulations.
• Marketing data: deleted immediately upon withdrawal of consent.

Bajilove applies industry-leading security measures to protect your information. Here's what we do to keep your data safe:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no one can view them.
• Regular cybersecurity audits and penetration testing.
• Automatic alerts are triggered whenever a suspicious login is detected.
• Server data is regularly backed up and kept in encrypted storage.
• Strict data access controls for employees — only those who need it can view your information.

You have several important rights regarding your personal data at Bajilove. We respect these rights and make every effort to fulfill them as promptly as possible.

To exercise any of these rights, support@bajilove.appEmail us at . We will respond within 30 days.

Bajilove is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we become aware that a minor has created an account, it will be closed immediately and all collected data will be securely deleted.

Bajilove may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email and post a notice on the platform.

The date of the most recent update will always be shown at the top of this page. Continued use of Bajilove after any changes have been made will be considered acceptance of the updated policy.

For any privacy-related questions or requests, please get in touch with us:

• Email: support@bajilove.app
• Live Chat: Available 24/7 at bajilove.app
• Response Time: Within 24–48 hours

To learn about our Terms & Conditions Click here. To learn about responsible gaming, Click here।